1. What Are Cookies?

Cookies are small text files that a website saves on your device (computer, tablet, or smartphone) when you visit it. They allow the website to remember information about your visit — such as items in your shopping cart, your preferred language, or whether you are logged in — making your experience smoother and more consistent.

Cookies cannot run programs or carry viruses. They cannot access any other files or information stored on your device. Some cookies are placed directly by us (first-party cookies); others are placed by third-party services we use, such as Google Analytics.

2. Why We Use Cookies

We use cookies on mspharmagroup.com for the following purposes:

• To make the website work — certain cookies are essential for core functions such as keeping your shopping cart active, maintaining your login, and keeping the site secure.
• To remember your preferences — so you do not have to re-enter settings like your language or currency each time you visit.
• To understand how visitors use our site — by analysing traffic and behaviour patterns so we can improve the website experience.
• To support our marketing — to measure the effectiveness of our advertising and, where consented, to show you relevant content on external platforms.

3. Cookie Inventory

The table below lists the cookies currently used on this website. Cookies marked as "Session" are deleted automatically when you close your browser. All other durations are counted from the date the cookie is set.

Non-essential cookies (Functional, Analytics, and Marketing) are only placed on your device after you have given your consent via our cookie banner.

Please note: This table reflects our current use of cookies and will be updated whenever we introduce new ones. We recommend checking this page periodically.

4. Third-Party Cookies

Some cookies on our website are set by external services that we use. We do not control how these third parties collect or use data. Please review their own policies for full details:

Google LLC — Google Analytics

Used to analyse website traffic and user behaviour. Google may process data on servers in the United States, under Standard Contractual Clauses.

• Privacy Policy: https://policies.google.com/privacy
• Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

Meta Platforms, Inc. — Meta Pixel

Used to measure the performance of our advertising on Facebook and Instagram, and to deliver relevant ads. Meta may process data in the United States.

• Privacy Policy: https://www.facebook.com/privacy/policy
• Ad Preferences: https://www.facebook.com/ads/preferences

5. How to Manage or Disable Cookies

You can control and delete cookies at any time through your browser settings. Please be aware that disabling certain cookies — particularly strictly necessary ones — may affect how the website works. For example, your shopping cart may not function correctly.

Google Chrome

1. Click the three-dot menu (⋮) in the top-right corner → Settings
2. Go to Privacy and security → Cookies and other site data
3. Choose your preferred setting, or click See all cookies and site data to manage or delete individual cookies

Mozilla Firefox

1. Click the menu button (☰) → Settings
2. Go to Privacy & Security
3. Under Cookies and Site Data, click Manage Data to view or remove cookies

Apple Safari

1. On macOS: Go to Safari → Preferences → Privacy tab → Manage Website Data
2. On iOS/iPadOS: Go to Settings → Safari → Advanced → Website Data
3. Select and remove cookies as required

Microsoft Edge

1. Click the three-dot menu (⋯) in the top-right corner → Settings
2. Go to Cookies and site permissions → Cookies and data stored
3. Manage your preferences or remove specific cookies

For general guidance on cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

6. How We Obtain Consent and How to Withdraw It

In line with the Privacy and Electronic Communications Regulations (PECR), UK GDPR, and the Data Protection Act 2018, we only place non-essential cookies on your device after you have given your freely given, specific, informed, and unambiguous consent.

When you first visit mspharmagroup.com, a cookie banner will appear allowing you to:

• Accept all cookies
• Reject all non-essential cookies
• Manage preferences by enabling or disabling individual cookie categories

Strictly necessary cookies are exempt from this requirement and are set automatically, as they are essential for the website to function. All other categories are switched off by default until you actively enable them.

Withdrawing consent: You can change or withdraw your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. You can also clear cookies that have already been set using your browser settings (see Section 5). Withdrawing consent will not affect anything that took place before you withdrew it.

We store a record of your consent so we do not ask you repeatedly. Your preference will be refreshed every 12 months, at which point we will ask again.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to applicable law, or changes in our business. When we do, we will update the "Last Updated" date at the top of this page.

For significant changes, we may notify you via a banner on the website or by email. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions or concerns about our use of cookies, or about this policy, please get in touch:

Unit 2 Skylines Village, Limeharbour, London, England, E14 9TS

olimpiada.polevoi@mspharmagroup.uk

+44 7768 97 5991

www.mspharmagroup.com

If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO):

www.ico.org.uk | 0303 123 1113

9. Date of Last Update

This Cookie Policy was last reviewed and updated on: 11 March 2026.